FAQs

Orange Auto Towing

Have a towing-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do you offer 24/7 emergency towing and roadside assistance?

    We provide around-the-clock emergency towing and roadside assistance services throughout New Haven County, Fairfield County, and nearby areas in Connecticut.
  • What types of roadside assistance do you provide besides towing?

    Standard roadside services typically include jump starts for a dead battery, tire changes that utilize your spare tire, vehicle lockouts and key retrieval, and fuel or gas delivery. As the demand for dependable roadside assistance continues to grow, industry data reflects just how vital these services have become. In fact, according to IBISWorld, the market size of the U.S. automobile towing industry reached over $11.3 billion in 2025, highlighting the essential role these services play nationwide. You can always contact us for 24 hour towing services Milford, CT residents appreciate.
  • Can you tow all types of vehicles?

    Orange Auto Towing generally handles light-duty vehicles, including standard cars, trucks, and SUVs. However, if you have a large vehicle, such as a medium- or heavy-duty truck or an RV, you should specify the make and model when you call to ensure we have the correct equipment (e.g., a flatbed or a specialized tow truck). We are proud to offer 24 hour towing services Milford, CT residents can count on.
  • How long will it take for a tow truck to arrive?

    Wait times vary based on our current call volume, traffic conditions, and your location. We'll typically provide an estimated time of arrival (ETA) when you call, often aiming for a quick response time for emergency calls in the local area. You can always count on us for 24 hour towing services in Milford, CT.
  • How much does a tow or roadside service cost?

    The cost of our services depends on the type of service. For example, towing differs from a jump start, as well as towing distance, time of day (after-hours/holidays can be more expensive), and your vehicle type. We can provide a quote or an estimate over the phone after gathering the necessary details for our 24 hour towing services in Milford, CT.
  • Do you accept credit cards and other payment methods?

    Orange Auto Towing accepts major credit cards, including Visa and MasterCard, as well as cash. However, it's always a good idea to confirm accepted payment methods when you book our 24 hour towing services in Milford, CT.
  • Do you work with insurance companies or motor clubs like AAA?

    We work with major insurance carriers and motor clubs, including AAA. If you have insurance coverage, you should tell our dispatcher. We may be able to bill your provider directly or give you a detailed receipt for reimbursement of our 24 hour towing services Milford, CT residents rely on.
  • What information do I need to provide when I call for service?

    When calling for service, please be prepared to provide your exact location (address, intersection, or highway mile marker), your name and phone number, your vehicle's make and model, and a brief description of the problem you're experiencing.
  • Where can my vehicle be towed to?

    You may specify the drop-off location for our 24 hour towing services in Milford, CT, such as a local mechanic, auto body shop, or your home. If you don't have a preference or a repair shop is closed, we may be able to tow it to a secure lot for temporary storage until the chosen destination is open.